As supply chains become more complex, so does managing the workforce. Supply chains consist of suppliers, contractors, business partners, and stakeholders—making it difficult for companies to monitor everything and everyone at all times.  

Management of your supply chain workforce can greatly determine your susceptibility to incidents. Incidents can lead to damaged reputations, unforeseen costs, delays in production, loss of assets, injuries or illnesses, and sometimes fatalities. Unfortunately, many organizations are yet to take the necessary steps to address this looming risk.

What is workforce management?

Workforce management is an integrated set of processes that a company uses to maximize the performance levels, productivity, and competency of its employees. The workforce management process involves effectively forecasting labor requirements and creating and managing staff schedules to accomplish a particular task on a day-to-day and hour-to-hour basis.

What do I need to know about worker management?

It all comes down to two things: the people and the process.  

The People: Workforce management is the job of everyone at every level of the business. From leadership to managers to subcontractors, every employee should be accountable for managing and monitoring their workspace. Third-party suppliers can also make or break you. When looking to hiring new suppliers or contractors, consider background checks to ensure their compliances match what you’re looking for.  

The Process: Having an efficient process in place that everyone is aware of is the best way to monitor your workforce and keep your workers safe. This process typically looks like a combination of rules/regulations with a tool or software that assists you in monitoring performance.  

How can I improve my workforce management?  

Avetta One is the answer for many companies. It’s the industry’s largest Supply Chain Risk Management (SCRM) platform and comes with advanced workforce management features that empower suppliers and clients to determine the set competencies required for each role and worker delivering services.  

With Avetta One, you can easily map worker roles to the competency and training required to conduct a job safely and efficiently. Additionally, the system also verifies worker training, certifications, and qualifications so you can stay assured that qualified workers are conducting work for your business:

1. Avetta configures your qualification and training requirements by role and location.  

2. Your suppliers register their workers, submit competency documents, and complete online inductions.  

3. Avetta uses a combination of professional expertise and technology to review the documentation and approve worker entry to your site  

4. Avetta’s Access Control solution validates workers at the gate and permits entry to compliant workers.  

What are the benefits of a software like Avetta One?

• Safer Work Environments — Confidently manage individual worker level safety on your sites. Implement site access control technology to ensure workers are qualified to perform critical job roles.  
• Workforce Readiness — Faster documentation reviews, online inductions, and ongoing compliance monitoring means that your supplier workforce is always standing-ready.  
• Supported Suppliers — End-to-end support for your Suppliers ensures that they will be able to meet your standards swiftly and happily send their best workers to your sites.  
• Enable Proactivity — A combination of skilled professionals and technology does the heavy lifting in reviewing and validating worker documents, so your team can focus on what they do best

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